Answers. Without the ambiguity.
A straightforward guide to our services, our approach and the limits of online reputation management.
Have a specific concern?
Every situation is different. A confidential discussion can help clarify the options relevant to yours.
What is online reputation management?
Online reputation management is the assessment and coordination of how a person or organisation is represented in search results, reviews, coverage and other digital channels. A suitable strategy depends on the facts, your goals and the available options.
Can you remove negative content from the internet?
Some content may qualify for a correction, removal or search de-indexing request. Other material may be lawful and remain available. Outcomes depend on the evidence, applicable law, publisher decisions and platform policies; there is no universal removal guarantee.
Is my initial consultation confidential?
We handle enquiries discreetly and use the information you provide to assess your request. Please do not include highly sensitive documents in the initial form. The supplied Privacy Policy explains the proposed framework and is awaiting legal review.
Do you work with international clients?
We support enquiries worldwide. We assess the languages, jurisdictions and platforms relevant to each matter, without claiming to maintain an office in every market.
How much does reputation management cost?
The scope depends on the complexity of your situation and the work required. Following an initial assessment, we discuss a tailored proposal and the applicable terms before you commit. We do not publish unverified standard prices.
How long does the process take?
Timescales depend on the agreed work and any external publisher or platform processes. We explain these dependencies before an engagement and do not promise a fixed result within an unverified timeframe.
Do you create reviews or manipulate ratings?
No. We support authentic feedback, appropriate responses and evidence-led disputes under platform rules. We do not fabricate customer reviews, buy ratings or recommend practices intended to mislead customers.
Are you affiliated with Google?
No. Reputation Shield is an independent reputation management provider. Google and other platforms make their own decisions; we do not control their rankings or act on their behalf.